Loop answers your phones, checks in your customers, and runs your shop floor. Built for independent automotive shops running on paper, texts, and whiteboards.
62%
of calls to independent shops go unanswered
$3,500+
monthly cost of a full-time front desk hire
$20
Loop Lite replaces all of that
Via kiosk tablet, phone call (Opie AI), or walk-in staff entry.
Live queue shows who's waiting, who's in progress, and what's done.
Automatic email and in-app updates on every status change. No phone tag.
Customer self check-in, staff mode, remote mode. No paper needed.
See who checked in, what they need, who's working on it, and what's done.
Create, search, and view full service history. B2B and B2C.
Schedule, assign techs, and track status — all in one place.
Email and in-app updates for customer job status changes.
Automotive diagnostics, guidance, and shop intelligence — powered by AI.
Bring your own Retell key. Opie answers calls, captures intake, books appointments.
| Solution | Monthly Cost | What You Get |
|---|---|---|
| Human front desk | $3,500+ | Answers phones, takes messages |
| Generic AI receptionist | $29.99 | Answers calls — not automotive-specific |
| ARI | $39.99 | Billing and invoicing |
| Loop Lite | $20 | AI front desk + full shop ops |
Loop Lite isn't competing with full shop management suites. It replaces the whiteboard, the missed phone call, and the front desk hire. If you're on paper today, this is your first step.
Kiosk intake, dispatch board, customer management, appointments, estimates, service reminders, Opie AI chat, and outbound notifications. 3 seats.
Eligible workspaces can start a 30-day trial from billing settings. Direct checkout starts the monthly or annual subscription.
Voice AI lets Opie answer your shop phone via Retell. You bring your own Retell account and pay them directly (~$0.07-0.15/min). Loop doesn't charge extra for the integration.
Absolutely. Loop Lite is the front door. When you need more seats, fleet management, or advanced features, upgrade to Shop ($29/mo) or Floor ($49/mo) in one click.
Start monthly checkout now, or pick the free trial from billing settings.
Get Loop Lite