New — Loop Lite

Your AI Front Desk.
$20/mo.

Loop answers your phones, checks in your customers, and runs your shop floor. Built for independent automotive shops running on paper, texts, and whiteboards.

The problem is simple

62%

of calls to independent shops go unanswered

$3,500+

monthly cost of a full-time front desk hire

$20

Loop Lite replaces all of that

How it works

1

Customer checks in

Via kiosk tablet, phone call (Opie AI), or walk-in staff entry.

2

Dispatch board updates

Live queue shows who's waiting, who's in progress, and what's done.

3

Customer gets notified

Automatic email and in-app updates on every status change. No phone tag.

Everything in Loop Lite

Kiosk & Service Intake

Customer self check-in, staff mode, remote mode. No paper needed.

Live Dispatch Board

See who checked in, what they need, who's working on it, and what's done.

Customer Management

Create, search, and view full service history. B2B and B2C.

Appointments

Schedule, assign techs, and track status — all in one place.

Outbound Notifications

Email and in-app updates for customer job status changes.

Opie AI Chat

Automotive diagnostics, guidance, and shop intelligence — powered by AI.

Voice AI (Add-on)

Bring your own Retell key. Opie answers calls, captures intake, books appointments.

Compare the cost

SolutionMonthly CostWhat You Get
Human front desk$3,500+Answers phones, takes messages
Generic AI receptionist$29.99Answers calls — not automotive-specific
ARI$39.99Billing and invoicing
Loop Lite$20AI front desk + full shop ops

FAQ

How is this different from ARI or Tekmetric?

Loop Lite isn't competing with full shop management suites. It replaces the whiteboard, the missed phone call, and the front desk hire. If you're on paper today, this is your first step.

What's included for $20/mo?

Kiosk intake, dispatch board, customer management, appointments, estimates, service reminders, Opie AI chat, and outbound notifications. 3 seats.

Is there a free trial?

Eligible workspaces can start a 30-day trial from billing settings. Direct checkout starts the monthly or annual subscription.

What is Voice AI and how much does it cost?

Voice AI lets Opie answer your shop phone via Retell. You bring your own Retell account and pay them directly (~$0.07-0.15/min). Loop doesn't charge extra for the integration.

Can I upgrade later?

Absolutely. Loop Lite is the front door. When you need more seats, fleet management, or advanced features, upgrade to Shop ($29/mo) or Floor ($49/mo) in one click.

Ready to replace your front desk?

Start monthly checkout now, or pick the free trial from billing settings.

Get Loop Lite